Why Emails Aren’t As Bad As You Think

BENEFITS OF USING AN EMAIL When there is a seamless communication process in an organization, productivity increases, sales volumes improves and stakeholders’ value is solidified. Therefore it is imperative to ensure that there is a well-defined route of communication that is not only efficient but also understood by the players’ within the various business stages. These has the effect of aiding is timely decision making for the good of the organization. Use of emails in an organization has many gains. First is the efficiency of communication. With an email, reports can be sent to more than one person in an organization. These have the advantages of monitoring the performance of staff and their grasp of the company processes. Therefore it is imperative for an organization to set up email addresses for each staff so that communication between the various departments can be done with ease. In spite of been outside the country, senior staff of an organization can be able to make decision or be consulted in a cheaper manner by use of an email that is linked to their phones, tablets or laptops which they use when on roaming. This is cheaper than making a telephone call which could be very expensive.
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When there is a dispute between parties to a communication, an email help in retrieving such data that can be relied upon to sort the matter in question. An email helps by tracking the time and date of communication between staff and customers. Such thread helps in monitoring which staff is not responding to request of customers inquiry
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With email addresses, it’s possible to pass sensitive data to the right person without a leak. This is because, email access are through passwords that are ordinarily private to the owner of the address. Tracking of email address that has been used to leak sensitive customer detail is very possible by simply conducting a system audit. That way, the culprits can easily be brought to book because the address is and passwords are unique to the owner of the email addresses. The advantages associated with emails far much out do the negatives and should, therefore, be adopted by all organizations for purposes of improving their efficiency and tracking of staff besides keeping records. It is therefore imperative to make use of information technology to save on time associated with unnecessary movement across departments by staff. Email communication has the effect of improving the company image to the outside world. It also improves on trust because there is a written communication emanating from a recognized address.